We are looking for a Customer Service Representative!

Tim Kyle Electric, located in Westminster, MD, is looking for a customer service representative for a full-time position that comes with full benefits.

Tim Kyle Company, Inc. Electrical Service of Westminster, MD is looking to hire a full-time, Customer Service Representative (CSR) with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in an essential industry? If so, please read on!

This full-time Customer Service Representative position starts at a competitive wage, plus a booked call booking incentive pay based on skills and performance. You would also be eligible for fantastic benefits, including medical, dental, and vision insurance, paid holidays, accrued vacation pay and potential for advancement. If this sounds like the right opportunity for you, apply today!

ABOUT TIM KYLE COMPANY, INC. ELECTRICAL SERVICE

Since 1986, we have been delivering exceptional service and work performance. We believe that honesty, respect, and integrity are important. We have up-front pricing and respect our clients and their property. We are proud to have been named “Carroll’s Best” since 1999 by the citizens of Carroll County, Maryland. We have also been given a Five-Star Rating through Five-Star Rated Home Services Review!

We strive to always do our best, and it’s nice to get rewarded for our commitment to our customers. We recognize that our employees are integral to our accomplishments. We’d like to welcome you aboard and help you apply your skills and knowledge on the path to success.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you are the voice of our company! You provide superb customer service to our clients and help keep our electrical business running smoothly. Your positive, friendly disposition comes through in all your interactions by phone, email, or text–and is one of the reasons that our clients enjoy doing business with us.

Your primary responsibilities are to answer phones, schedule normal and after-hour calls, and contact managers if needed services are required. You are never bored, as there are always a variety of tasks that you can help with. You love that you get to interact with people every day and enjoy keeping busy!

CSR QUALIFICATIONS

• Great phone etiquette
• Professional and basic computer skills
• Typing skills

Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this CSR position!

CSR WORK SCHEDULE

This full-time position enjoys a schedule of Monday-Friday, 8:00 am-5:00 pm. Additional hours and opportunities available.